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We’re Here to Help

Have a question about your order, our products, shipping, or anything else? Our support team is happy to help.

Whether you need help choosing the right grooming kit or have a question about an existing order, just reach out to us and we’ll get back to you as soon as possible.

Get in Touch

Email: Support@pethaven.com

For order-related questions, please include your order number in your message so we can assist you faster.

Customer Support

Our customer support team is available to help with:

  • Order & shipping questions

  • Product information

  • Order updates

  • Returns & refunds

  • Product assistance

  • General inquiries

Send Us a Message

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Response Time

We aim to respond to all customer inquiries within 1–2 business days.

We appreciate your patience and look forward to helping you and your furry friend.

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